Return & Refund Policy
At Shoekindom.lk, we strive for customer satisfaction. If you are not happy with your purchase, please review our return and refund policy below.
1. Eligibility for Returns:
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Returns are accepted within 7 days of purchase.
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The item must be unused, in original packaging, and with all tags intact.
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Proof of purchase is required.
2. Non-Returnable Items:
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Items that show signs of use, damage, or alteration.
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Customized or discounted products are not eligible for returns.
3. Refund Process:
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Once the returned item is inspected and approved, a refund will be processed.
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Refunds will be issued via the original payment method within 7-10 business days.
4. Return Shipping:
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Customers are responsible for return shipping costs unless the item received is defective or incorrect.
For return requests, contact 077 778 1872 or email shoekingdom2010@gmail.com.
